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HR is often treated as a collection of disconnected functions: benefits, payroll, hiring, compliance, performance, and employee relations.
Kayshia Kruger sees it differently.
In this episode of At Work, Under Pressure, Jessi Beyer sits down with Kayshia Kruger of ORC to talk about people operations, organization development, AI, people analytics, positive psychology, and what happens when organizations stop treating employees as disconnected problems and start looking at the whole system.
Kayshia shares how her early interest in psychology led her away from clinical therapy and into industrial-organizational psychology, where she found a way to apply human behavior at scale. She also explains how ORC restructured traditional HR into a people operations function designed to connect organization development, compliance, employee experience, leadership, systems, and field operations.
In this episode, Jessi and Kayshia discuss:
- How ORC supports infrastructure projects through right-of-way professional services
- Why Kayshia helped shift HR into a people operations model at ORC
- How organization development looks at structural, leadership, cultural, and adaptive depth
- Why positive psychology belongs in the workplace
- How AI is changing talent strategy, hiring, data, and organizational design
- Why companies need AI governance, clean data, and human-centered ethics
- How people analytics can improve attraction, retention, engagement, and development
This episode is for HR leaders, people operations professionals, organization development practitioners, executives, talent leaders, and anyone trying to build a more connected, ethical, and human-centered workplace.
Because the future of work will not be shaped by AI alone.
It will be shaped by the people brave enough to keep humans at the center of it.